"After my husband was deceased and I was living alone, the kids saw that Philips Lifeline was necessary. I'm completely happy with it. They responded as quickly as I would expect under the circumstances that I had used it. Both times, I was outside and I fell on the ice and the response was good. They called my responders and one of them was just a little over a block away, and she was here in just no time flat."
-Lavon, Nebraska, ConsumerAffairs
AutoAlert is designed to detect falls accurately and connect seniors to help in an instant, even if you can’t push the button. Learn more >
Our fully-staffed, multi-lingual Response Center is always ready to take your call. 24 hours a day, 7 days a week, 365 days a year, our professionally trained staff is ready to help in any situation.
The battery lasts up to 2-3 days on a single charge and can even charge while you’re wearing it.
Affordable and flexible
Personalized response plan
Waterproof help button6
There are no hidden cellular taxes or fees. There is no enrollment fee, long-term contract or service cancellation fee. There are also no surprise “overage charges”.
Get the help you choose. Whether that is a family member, close friend or emergency services, our Response Center will dispatch the help you choose.*
Wear the pendant in the bath or in the shower, where falls are most common.
Our at-home systems are perfect for people who spend most of their time at home.
If cooking and reading are some of your favorite pastimes, consider our at-home systems. You’ll have direct access to help in and around your home
Our mobile systems are perfect for more active adults. of their time at home.
If you enjoy getting out and about; seeing friends, indulging in your hobbies, or going to the store, consider our mobile systems. You’ll have direct access to help anytime, anywhere.
1 AutoAlert does not detect 100% of falls. If able, users should always push their button when they need help. Button signal range may vary due to differing environmental factors.
2 When reminded by the Philips Medication Dispensing Service, seniors dispense medication on time 98.26% of the time — Journal of Gerontological Nursing, July 2004.
3 With GoSafe, coverage outside the home is provided where AT&T wireless network coverage is available. Recharging of the GoSafe button is done by the user as needed, when connected to the charger.
4 Claim is based on the number of subscribers.
5 GoSafe 2 coverage inside and outside the home is provided where AT&T wireless network coverage is available. Recharging of the GoSafe 2 button is done by the user as needed, when connected to the charger.
6 up to 1 meter of water for 30 minutes. Refer to IFU for more details.
For HomeSafe and GoSafe wireless service: A customer phone number is required to enroll in the service. Assume the location of the communicator is in an area with sufficient access to coverage by the AT&T wireless network.
The $29.95 option for HomeSafe landline service is available to new customers only. Other fees and taxes may apply. Subject to change without notice.
Caution: To reduce any risk of strangulation, Philips Lifeline neck cords are designed to break apart under certain conditions. However, any cord worn around the neck can pose a strangulation risk, including the possibility of death and serious injuries. This may be of more concern to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled.